Shipping policy

Shipping Policy

Loja Fashion

At Loja Fashion, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or major holidays.

During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Shipping Time

United States Shipping

Processing Time: 1–2 Business Days
Estimated Delivery Time: 3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Loja Fashion is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us immediately at:

Email: taniataniaa16@gmail.com

We will do our best to assist if the order has not yet been shipped.

Lost, Stolen, or Delayed Packages

Loja Fashion is not responsible for packages lost, stolen, or delayed by shipping carriers.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. We will gladly assist in providing any information needed to help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

Your order number
Photos of the damaged item(s)
Photos of the packaging

We will review your case and work toward a suitable resolution.

Multiple Shipments

In some cases, items from the same order may be shipped separately depending on product availability and warehouse logistics. If this occurs, you will receive separate tracking information for each shipment.

International Shipping

Currently, Loja Fashion primarily ships within the United States. For inquiries regarding international shipping availability, please contact our customer support team.

Contact Us

If you have any questions regarding shipping, please contact us: